Privacy Policy

1. Introduction

This Privacy Policy explains how Airbnb Ready (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit airbnb-ready.com or use our furnishing and property setup services. We are committed to protecting your privacy and handling your information responsibly.

By providing your information through our website, forms, or services, you consent to the practices described in this policy.

2. Information We Collect

We collect information necessary to provide quotes, schedule services, manage projects, and process payments. This includes:

• Contact information: name, email address, phone number, and mailing address.
• Property & project details: property address, type, size, condition, requested completion date, furniture and delivery information, and project notes you share.
• Photos and documents: property photos, progress photos, contracts, and documents you or we upload.
• Payment information: processed through our payment provider; we do not store full card numbers on our systems.
• Communications: messages, emails, and call notes from your inquiries and project coordination.
• Usage data: basic technical information such as pages visited and approximate location, collected through analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes and consultations.
• Schedule, coordinate, and deliver furnishing and setup services.
• Process payments, deposits, and invoices.
• Communicate about your project, including scheduling and progress updates.
• Maintain project records, contracts, and documentation.
• Improve our website, services, and customer experience.
• Send service-related communications and, if you opt in, marketing updates you can unsubscribe from at any time.
• Comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, e-signature platforms, scheduling tools, and analytics providers acting on our behalf under appropriate data protections.
• Contractors and subcontractors: assembly, installation, logistics, and cleanup professionals engaged to fulfill your project, limited to information necessary for the work.
• Legal authorities: when required by law, court order, or to protect our rights, safety, or property.

We require third parties to handle your information confidentially and in accordance with applicable law.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, and understand usage through analytics. You can control cookies through your browser settings; disabling them may affect some site features.

6. Data Retention

We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Project and financial records are typically retained for the period required by law or standard business practice, after which they are deleted or anonymized.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information from unauthorized access, alteration, or disclosure.

8. Your Privacy Rights (California / CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know the personal information we collect, use, disclose, and sell.
• Access and receive a copy of your personal information.
• Delete your personal information, subject to certain exceptions.
• Correct inaccurate personal information.
• Opt out of the “sale” or “sharing” of your personal information for advertising purposes.
• Limit the use of sensitive personal information.
• Non-discrimination: we will not discriminate against you for exercising your rights.

To submit a request, contact us using the details below. We will confirm receipt within 10 business days and respond within 45 calendar days, as required by law. Authorized agents may submit requests on your behalf with written permission.

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, contact us and we will delete it.

10. Third-Party Links

Our website may link to third-party sites we do not control. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this policy, contact Airbnb Ready at airbnbreadyofficial@gmail.com or (714) 260-7552.